Designer Jute Handbag - A Lovely Spacious Handbag with Magnificent and Winsome Handcrafted Butterfly (16 x 12 inches)

We offer fast and reliable shipping for all our items. Orders are processed within 1-2 business days and shipped via standard delivery, which typically takes 5-10 business days.

For any questions regarding your order, please contact our customer service team for assistance.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@jutevilla.com. Please note that returns need to be sent to the address provided by the customer support.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@jutevilla.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.